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Privacy Policy

Last updated: December 31, 2025

1. Introduction

At Brandzone Marketplace, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

Please read this Privacy Policy carefully. By using Brandzone, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information that can identify you, including:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by our payment partners)
  • Government ID (for Seller verification)
  • Business information (for Sellers)

2.2 Usage Information

We automatically collect information about your interaction with our Platform:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on the Platform
  • Search queries and browsing behavior
  • Transaction history

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To process transactions and send order confirmations
  • To communicate with you about your account and orders
  • To personalize your experience on the Platform
  • To prevent fraud and ensure Platform security
  • To comply with legal obligations
  • To send marketing communications (with your consent)

4. Sharing Your Information

We may share your information with:

4.1 Service Providers

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping and delivery partners
  • Customer support services
  • Analytics and marketing providers

4.2 Other Users

When you make a purchase or sell a product:

  • Buyers receive Seller's shipping information
  • Sellers receive Buyer's shipping and contact information
  • Public product reviews may include your username

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect the safety of our users

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@brandzone.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze site traffic
  • Personalize content
  • Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.

8. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Brandzone Marketplace
Data Protection Officer
Email: privacy@brandzone.com
Address: 123 Market Street, San Francisco, CA 94107

Your Privacy Matters

We are committed to protecting your privacy and being transparent about how we handle your personal information.